At Aone Footwears, we aim to ensure that you are completely satisfied with your purchase. If you're not happy with the size, fit, or received a defective item, we offer a smooth and customer-friendly exchange policy:
2. The exchange is subject to product availability in the requested size or variant.
3. Products must be in their original condition, unused, and returned with all original packaging, tags, and invoice.
4. Exchange requests will not be accepted for products that show signs of wear or damage, or if the original tags and packaging are missing.
5. Some items may not be eligible for exchange due to hygiene or promotional conditions. Please check the product page for specific exchange eligibility.
6. In case the requested item for exchange is unavailable, a suitable alternative or a refund may be offered as per the situation.
7. Aone Footwears reserves the right to accept or decline exchange requests and may update the exchange policy without prior notice.
At Aone Footwears, we strive to make returns simple and worry-free. Here's how it works:
2. The return window and eligibility will be clearly mentioned on each product page and may vary depending on the product category.
3. To be eligible for a return, the product must be unused, in its original condition, and include all original packaging and tags.
4. Some items may be marked as non-returnable due to hygiene, promotional offers, or final clearance status. Such information will be provided on the product page.
5. Once the return request is approved, we will initiate the pickup process, and your return will be processed as per policy.