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                                                     Exchange Policy

At Aone Footwears, we aim to ensure that you are completely satisfied with your purchase. If you're not happy with the size, fit, or received a defective item, we offer a smooth and customer-friendly exchange policy:

  1. Customers may request an exchange within the applicable exchange window, as mentioned on the product page.

  2. The exchange is subject to product availability in the requested size or variant.

  3. Products must be in their original condition, unused, and returned with all original packaging, tags, and           invoice.

  4. Exchange requests will not be accepted for products that show signs of wear or damage, or if the original       tags and packaging are missing.

  5. Some items may not be eligible for exchange due to hygiene or promotional conditions. Please check the          product page for specific exchange eligibility.

  6. In case the requested item for exchange is unavailable, a suitable alternative or a refund may be offered           as per the situation.

  7. Aone Footwears reserves the right to accept or decline exchange requests and may update the exchange         policy without prior notice.

 

                                                 Return Policy

At Aone Footwears, we strive to make returns simple and worry-free. Here's how it works:

  1. Returns are accepted directly by Aone Footwears and may include options for refund, exchange, or replacement, depending on the situation and product condition.

  2. The return window and eligibility will be clearly mentioned on each product page and may vary depending        on the product category.

  3. To be eligible for a return, the product must be unused, in its original condition, and include all original             packaging and tags.

   4. Some items may be marked as non-returnable due to hygiene, promotional offers, or final clearance                 status. Such information will be provided on the product page.

   5. Once the return request is approved, we will initiate the pickup process, and your return will be                          processed as per policy.